IVR Payments

Our Interactive Voice Response (IVR) payment solutions allow payers to utilize an automated telephone payment system to make payments using their Credit/Debit Card, Checking Account, and Savings Accounts.

Features Include

  • Customers can make payments, check balances and manage accounts from a touchtone phone, with no internet connection needed.
  • Accounts can be accessed and payments made 24/7/365.
  • Users can call a toll-free number or one from your existing phone group.
  • Pre-recorded scripts and call flows, which can be customized, walk the user through the entire process
  • The process of validating account information and making payments is simple, and is done via touch-tone and/or voice activated prompts.
  • Reduced customer hold-times result in less customer frustration and improved customer service and relations
  • Reduce equipment, network, and programming costs.
  • No human interaction reduces employee and processing expenses, increases employee productivity, and reduces employee errors
  • Customized scripts provide flow and continuity
  • Call and system logic minimizes user errors
  • Our solutions are easily and rapidly deployed, have multiple integration options, and are scalable
  • Multiple languages are available
  • Customized scripts provide flow and continuity
  • We have the highest levels of security. Our IVR solutions are seamlessly integrated with our PCI Compliant gateways.
  • An unlimited number and variety of reports are available and easily accessible.

Get started.

It’s easier than you think!

Merchant Account Programs designed to help any size business succeed in today’s marketplace. Call 855-888-EPAY or fill out the form below.