IVR Payments

Our Interactive Voice Response (IVR) payment solutions allow payers to utilize an automated telephone payment system to make payments using their Credit/Debit Card, Checking Account, and Savings Accounts.

 

Features Include

  • Customers can make payments, check balances and manage accounts from a touchtone phone, with no internet connection needed.
  • Account balances can be accessed and payments can be made 24/7/365 by calling the toll free number.
  • Users can call a toll-free number or one from your existing phone group.
  • Reduce equipment, network, and programming costs.
  • Customized scripts are available to provide flow and continuity.
  • Pre-recorded scripts and call flows, which can be customized, walk the user through the entire process.
  • The process of validating account information and making payments is simple.
  • Customized scripts provide flow and continuity.
  • No human interaction reduces employee and processing expenses, increases employee productivity, and reduces employee errors.
  • Multiple languages are available.
  • Call and system logic minimizes user errors.
  • Our solutions are easily and rapidly deployed, have multiple integration options, and are scalable.
  • Reduced customer hold-times result in improved customer service.
  • Our IVR solutions are seamlessly integrated with our PCI Compliant gateways.
  • An unlimited number and variety of reports are available and easily accessible.

Get started.

It’s easier than you think!

Merchant Account Programs designed to help any size business succeed in today’s marketplace. Call 855-888-EPAY or fill out the form below.




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